At Swimwearnearme, we strive to ensure your complete satisfaction with your purchase. If you are not fully satisfied with your order, please review our returns policy below.
1. **Return Window**: You have 30 days from the date of delivery to initiate a return.
2. **Condition of Items**: Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
3. **Process for Returns**:
– To request a return, please contact us at [email protected] or call us at 202-519-9759.
– Provide your order number and reason for the return.
– We will issue a return authorization and provide instructions on how to send back the item.
4. **Return Shipping**: Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent).
5. **Refunds**: Once we receive your returned item and verify its condition, we will process your refund to the original payment method within 7-10 business days.
6. **Exchanges**: If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
7. **Non-Returnable Items**: Certain items, such as swimwear that has been worn or used, may not be eligible for return for hygiene reasons.
If you have any questions regarding our returns policy, please do not hesitate to reach out to our customer service team at [email protected]. Thank you for shopping with Swimwearnearme!